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Sophos Connect Provisioning file

Hello guys,

we have a Sophos XGS 3300 cluster (19.0.1 MR-1-Build365) and are using Sophos Connect Client for our HO users. All users have an IPSEC and and a SSL VPN profile in the connect client. In the future we want to use the provisioning file (see below)

[
{
"display_name": "XXX Initial setup",
"gateway": "XX.XXX.XXX.XXX",
"user_portal_port": 444,
"otp": true,
"2fa": 1,
"auto_connect_host": "",
"can_save_credentials": false,
"check_remote_availability": false,
"run_logon_script": false
}
]

The import and the initial login for the SSL-profile is working but I have the following issues:

What am I doing wrong?



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Parents
  • Hello there,

    Thank you for contacting the Sophos Community.

    I think your point number 2 is explained in our documentation

    " If you've configured the IPsec remote access settings, the provisioning file automatically imports the .scx configuration file into the Sophos Connect client for all users. It only imports the .ovpn configuration file for users you've assigned to an SSL VPN remote access policy." 

    The Display Name for SSL VPN is a known behavior, where currently it’ll only show the IP configured, the IPsec should show the name.

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Reply
  • Hello there,

    Thank you for contacting the Sophos Community.

    I think your point number 2 is explained in our documentation

    " If you've configured the IPsec remote access settings, the provisioning file automatically imports the .scx configuration file into the Sophos Connect client for all users. It only imports the .ovpn configuration file for users you've assigned to an SSL VPN remote access policy." 

    The Display Name for SSL VPN is a known behavior, where currently it’ll only show the IP configured, the IPsec should show the name.

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
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