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Sophos Connect CLI - Add .pro config file

Hi,

When I try to add a config file *.pro with the CLI, it does not work.
I just have this message in the console: "Files *** will be added"

When I use a *.ovpn, it works.

Does that mean that the CLI is only working with *.ovpn files?

I'm using the latest version of Sophos Connect

"openvpn": "2.5.6.0",
"scvpn": "2.2.75.0506",
strongswan": "5.9.5"

Thanks for you help,

Greg

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Top Replies

emmosophos over 1 year ago +1

Hello there, Thank you for contacting the Sophos Community. What is the full command you’re using and what is the windows version of the computer you are trying to add the config? Regards,

0 emmosophos over 1 year ago

Hello there,

Thank you for contacting the Sophos Community.

What is the full command you’re using and what is the windows version of the computer you are trying to add the config?

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 MisterG over 1 year ago in reply to emmosophos

Hi Emmanuel,
I tried on another computer and it works.

I'll try to figure out why it's not working the problematic computer.
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0 MisterG over 1 year ago in reply to emmosophos

I cannot make it working on the other computer.

I have some info from the Event Viewer:

Faulting application name: sccli.exe, version: 2.2.75.506, time stamp: 0x62867d8d
Faulting module name: sccli.exe, version: 2.2.75.506, time stamp: 0x62867d8d
Exception code: 0xc0000409
Fault offset: 0x00052534
Faulting process ID: 0x504c
Faulting application start time: 0x01d8dcb0ce4e84a7
Faulting application path: C:\Program Files (x86)\Sophos\Connect\sccli.exe
Faulting module path: C:\Program Files (x86)\Sophos\Connect\sccli.exe
Report ID: 993085e0-6955-4430-a729-742b0a1107af
Faulting package full name:
Faulting package-relative application ID:
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+1 MisterG over 1 year ago in reply to MisterG

The issue is fixed, it was the Encoding of the file that was problematic.
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0 emmosophos over 1 year ago in reply to MisterG

Hello there,

Thank you for sharing the answer.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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