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XGS 116 IPSec RemoteAccess with Sophos Connect very slow

Hi folks, I´ve a big problem with the speed of an IPSec-Connection. It must be > 3MB/s and I get under 1MB/s via internet provider.

I´ve a new configuration out of the box and a flat network. The features like IPS or tread protection are all off.

For testing I build a test environment with a Fujitsu Server with 2 gig-ethernetports.

I downloaded a testversion from sophos firewall an made a new configuration. My sophos connect client ist directly on the wan-side (gig-port) and I´ve one client on the lan-side (gig-port) with a share.

When I test download a file, I get a speed in max 2MB/s, most time only 300 to 500 kB/s.

I´ve the newest FW SFOS 19.0.1 MR-1-Build365 and the newest Sophos Connect client 2.2.75.

I have a ticket by the sophos-support an I had two sessions with each session more than 2 hours and they took dumps but they could´t find anythink. They controlled the configuration, but everthig is fine.

Is there anybody who uses the same versions and use the IPSec-Connect with Sophos Connect? How ist the speed?

Can anybody give me an older version of the Sophos Firewall for testing in my test environment?

I´m waiting for your answers an hope, you all can halp me.

Many thanks...

Dirk

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0 emmosophos over 1 year ago

Hello there,

Thank you for contacting the Sophos Community.

Can you share your Case ID, so I can confirm what has been done, I was not able to find one under your account.

You can download an older version of the SFOS using by visiting this URL

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Dirk Wellmann over 1 year ago in reply to emmosophos

Thanks for the Link. I´ll try today an older version and post the result.

The Case ID is 05707468

I tried yesterday a connection via SSL. It´s al littlebit fast up to 7MB/s, but nevertheless it is to slow...

Regards from Hamburg

Dirk
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0 CA VAN LOGGERENBERG over 1 year ago in reply to Dirk Wellmann

Hi, have they resolved this yet for you ?
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0 CA VAN LOGGERENBERG over 1 year ago in reply to Dirk Wellmann

Hi, have they resolved this yet for you ?
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0 Dirk Wellmann over 1 year ago in reply to CA VAN LOGGERENBERG

The case ist still open. I tried a lot with sophos connect and older sophos IPSec-client both on a SG9.7 and with different client hardware.

And now I know, that the sophos connect is 5 to 10 times slower then the older IPSec-client. I compared it with an older core2duo (older Lenovo Notebook) and a core i5 (surface Pro 4). With sophos connect I got 350kB/s (Lenovo) and 3,9MB/s (Surface pro), with Sophos IPSec I got 3 MB/s (Lenovo) and up to 12 MB/s (Surface pro).

I wrote this results to the support case and now I wait for an answer. Maybe there is a better configuration for sophos connect ore I can use a different IPSec-Client (other then sopos connect).

I'll come back, after feedback...
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0 CA VAN LOGGERENBERG over 1 year ago in reply to Dirk Wellmann

We still have the same issue our Sophos Connect Ipsec connections are crazy slow, we have a 300mbps connection at firewall but over vpn we only get 20mpbs up and 20mbps down
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