Hi,
I'm not able to re-image a Sophos Firewall XGS87.
Error: NPU was not found on PCI BUS!
###################################################### Sophos FIRMWARE INSTALLER Created on: #Fri Aug 5 06:22:35 UTC 2022 Firmware version: #19.0.1.365 Contains Firmware for: XGS107_SN01 XGS107w_SN01 XGS116_XN01 XGS116_XN02 XGS116w_XN01 XGS116w_XN02 XGS126_XN01 XGS126_XN02 XGS126w_XN01 XGS126w_XN02 XGS136_XN01 XGS136_XN02 XGS136w_XN01 XGS136w_XN02 XGS2100_RL01 XGS2300_RL01 XGS3100_RL01 XGS3300_RL01 XGS4300_AM01 XGS4300_AM02 XGS4500_AM01 XGS4500_AM02 XGS5500_CI01 XGS5500_CI02 XGS6500_CI01 XGS6500_CI02 XGS7500_CI01 XGS8500_CI01 XGS87_SN01 XGS87w_SN01 ###################################################### Detected Appliance Model: XGS87_SN01 NPU was not found on PCI BUS! Error opening platform db. No such file or directory SFOS installer is failing to access existing NPU. timeout: invalid option -- 't' BusyBox v1.35.0 (2022-08-05 03:16:58 UTC) multi-call binary. Usage: timeout [-s SIG] [-k KILL_SECS] SECS PROG ARGS Run PROG. Send SIG to it if it is not gone in SECS seconds. Default SIG: TERM.If it still exists in KILL_SECS seconds, send KILL. press y to reboot
Current version info:
console> system diagnostics show version-info Serial Number: ****************** Device-Id: **************************************** Appliance Model: XGS87 Firmware Version: SFOS 19.0.0 GA-Build317 Firmware Build: 317 Firmware Loader version: HW version: SN01 BIOS Version: Ver-1906 NPU version: rootfs-2022.0207-0922-637-v19.0.Dev.030.Tupai Uboot version: U-Boot 2019.10-10.3.8.0-1 (Jun 13 2021 - 19:37:03 -0400) CPLD version: - AQR version: - Config DB version: 19.003 Signature DB version: 19.003 Webcat Signature version: Not Available Web Proxy version: compiled SMTP Proxy version: 1.0 POP/IMAP Proxy version: 1.0.0.3.4 Logging Daemon version: 0.0.0.17 AP Firmware: 11.0.019 ATP: 1.0.0423 Authentication Clients: 1.0.0020 Geoip ip2country DB: 2.0.011 IPS and Application signatures: 18.19.45 Sophos Connect Clients: 2.2.000 odt: 1.0.004 RED Firmware: 3.0.007 Sophos AntiSpam Interface: 1.0.222 Sophos AV: 1.0.17929 SSLVPN Clients: 1.0.009 Hot Fix version: 6
Any ideas?
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