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SPX encryption does not send notification to sender - XG115 Transparent Mode

Hello,

I have a XG 115 with SFOS 19.0.1 MR-1-Build365 installed.

The problem was already with SFOS 18.0 but it's not gone yet.

My mail server is a synology DiskStation with Kopano installed.

I tried every type of spx template but the strange thing that happens is that the email is successfully received by recipient encrypted, but the sender does not receive any type on notification such as encryption password required for decrypt. Same behavior if email is sent either with outlook add in or using smtp policy.

Notifications are correctly configured on sophos.

What could be the reason?

Thanks a lot.

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