Web surfing report - No record found

Hello time,

I'm having trouble viewing custom reports, Web surfing report, which is only in No record found.

Other reports are apparently working, but Web Risks & Usage I don't get any reports.

In my NAT rule, Log firewall traffic is active and Web filtering is active with an "allow all" policy.

My appliance has the Web Protection license.

Log retention Report period is at default.

Here is the current disk usage:

Here is the status of reports in the box:

Here is my problem:

My Appliance is a model XGS2300 and I am on the following firmware version: SFOS 18.5.4 MR-4-Build418



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[edited by: Erick Jan at 2:09 AM (GMT -7) on 4 Oct 2022]