Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Web Mail server

Kindly assist

Some users inside the network can't access the webmail server that is hosted inside the network 



Added TAGs
[edited by: emmosophos at 6:48 PM (GMT -7) on 15 Sep 2022]
[locked by: rfcat_vk at 10:01 PM (GMT -7) on 15 Sep 2022]
[unlocked by: rfcat_vk at 7:30 AM (GMT -7) on 16 Sep 2022]
[locked by: emmosophos at 7:18 PM (GMT -8) on 17 Nov 2022]
  • Sounds like a DNS problem. We need the normal infos then:

    Do you use the same DNS domainname internally and externally?

    How is your DNS-Setup oin the clients?

    Do you use a proxy (webfilter)

    Are there WAF-rules in place for that server?

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • Screenshots of the config and error messages are welcome.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • I will lock this thread until you answer Phillipp's question in your other thread.

    Ian

    XG115W - v20.0.3 MR-3 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Unlocked, please provide more details aboutbthe server and its connections.

    ian

    XG115W - v20.0.3 MR-3 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Maybe it is time you provided a network diagram with ip addresses.

    ian

    XG115W - v20.0.3 MR-3 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • You seem to have difficulty understanding and answering what has been asked of you, so I suggest you get professional support from your seller/partner.

    ian

    XG115W - v20.0.3 MR-3 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.