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how to install a XG home image on a modern hardware ?

Alphavil8200

Hi community,

I bought a nice little hardware with Intel i5 11. generation and two NIC's.

My problem is that there is no way to install the XG home on it Disappointed

I tried so much:

- booting from different sticks :  Build by Rufus (also DD mode), Win32 Disk Imager, UNetbootin

- booting from CD/DVD

- with/without CSM-Support (also USB-Legacy Support)

After booting to 'SFOS INSTALLER' nothing happens Disappointed

I also testet it on an other hardware (Lenovo with same CPU), the same result.

The installation of pfSense works fine on that hardware, why is it that problem with the Sophos Image?

This is my hardware:

ZOTAC ZBOX edge M1646

CPU: Intel Core i5-1135G7

RAM: 16 GB DDR4 SO-DIMM

SSD: Kingston SSM M2. 128 GB (RBU-SNS8350DES3)

NIC: 2 x Gigabit

I hope anybody can help  Slight smile

/André



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  • 0 in reply to JasP

    Yes, I have thought of the controllers but using several different types of servers and workstations there is no clear reason why some machines work and some don't.  I am currently running on an old Acer workstation.  It works but I don't have another one and I don't want to run on old hardware plus I need about 6 firewalls when I am done. 

    Regarding hypervisor I thought of that but I like my firewalls to be on the bare metal.  It is the gateway to the network and I don't want Windows or even VMware getting in the way or worry about a vulnerability that will take down our network.  It's also another OS to maintain and patch.

  • 0 in reply to rfcat_vk

    No array just a one standard SATA drive plugged into the motherboard.  Everything brand new.  I have tried other drives and controllers but I know everything works as I ran another OS on just to be sure.

  • 0 in reply to Jae

    For such scenarios, customers get a HA (two appliances). You do not have to get an extra license to run this. Simply purchase two appliances and run the HA. 

    The portion of customers running software "bare metal" is small. Virtual is another part of the story. 

    __________________________________________________________________________________________________________________

  • 0 in reply to Jae

    Two thoughts/suggestions

    For hardware that has compatibility and you can boot the installer (but the OS doesn't boot); I wonder if the issue is with the hard disk controller. Servers tend to use more sophisticated chipsets and there may be no support in the Sophos OS. You could try getting some basic PCI hard disk controller and connecting your hard drive to that.

    For hardware with no compatibility option; Have you tried running the Sophos OS under a hypervisor? There will be some performance hit (I've no idea how much) but that may be a way out and give you more choice about your underlying hardware.

  • 0 in reply to Jae

    Hi,

    next question are the disks in a raid array, if so the software does not support raid arrays?

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    I wish it was that simple.  Brand new server, brand new disks and Intel NICs and it won't install or boot. I know UEFI is a known issue with Sophos XG but even some machines with a legacy boot will not work with Version 18 & 19.  Even with full support I am getting the run around like I am crazy.  I have been in IT for 25 years, I know it is the software not compatible with the hardware.

  • 0 in reply to Jae

    Hi,

    if you are using a commercial licence there is no limit to hardware except the intel NICs. The server that installs but does not boot sounds ike it might have a faulty disk drive, I spent a day investigating a similar issue on my test home machine.

    Ian

    Unix version 4.14.277 from name -r in console 5 - 3.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    One server has legacy boot and the software installs but does not boot up.  The other server is brand new and does not have legacy boot and the software will not even install on that machine.  I have other servers that I have tried that are older and they don't boot despite having legacy BIOS.  I found a few workstations that it will install on and boot but they are old and I need about 6-8 servers to install version 19 on and I don't want to use a bunch of old junk that I am shipping half way around the world.  I just want a new server class machine I can buy and install this software on that will consistent throughout the network.  That can't be too much to ask??

  • 0 in reply to Jae

    Have you changed the bios to legacy mode and using intel nics, not i219 or 225 series.

    ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    I am using Xenon CPUs I just can't get it to install and or boot on modern hardware.  Very frustrating.

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