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Discussions Sophos XGS 126 : access seems impossible

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Sophos XGS 126 : access seems impossible

Roberto Catanuto over 2 years ago

Hi, I've been trying to access XGS-126 from a web browser.

I use MacOS within the network managed by the XGS. The procedure is in https://docs.sophos.com/nsg/sophos-firewall/v17.0.9/PDF/Sophos%20XG%20Firewall%20Web%20Interface%20Reference%20Guide.pdf page 8

I type

https://<LAN IP Address of the device>

and nothing happens. The browser says : This site appears to be unreachable.

Thank you for your support.

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bobbylam over 2 years ago +3 suggested

If you're trying to go to the admin console, you should use: https://<LAN IP Address of the device>:4444 Also try to ping the IP of the XGS126 device to make sure it's reachable from your Mac.

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0 Bharat J over 2 years ago

Hi Roberto Catanuto

Do you have a serial cable that comes along with Sophos XG box?

If you have that cable with you follow the link: https://support.sophos.com/support/s/article/KB-000035769?language=en_US if you get console access with 7 options available or raise RMA as per the link.

Please try to get GUI access as per the below link :

https://support.sophos.com/support/s/article/KB-000038694?language=en_US

Thanks and Regards

"Sophos Partner: Networkkings Pvt Ltd".

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0 Bharat J over 2 years ago

Hi Roberto Catanuto

Do you have a serial cable that comes along with Sophos XG box?

If you have that cable with you follow the link: https://support.sophos.com/support/s/article/KB-000035769?language=en_US if you get console access with 7 options available or raise RMA as per the link.

Please try to get GUI access as per the below link :

https://support.sophos.com/support/s/article/KB-000038694?language=en_US

Thanks and Regards

"Sophos Partner: Networkkings Pvt Ltd".

If a post solves your question please use the 'Verify Answer' button.
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