XGS136 HA: HA status is not displayed properly after failover

Question

We moved two XGS136s from IDC1 to IDC2, the network configuration is the same, but after the firewall is turned on, we send the HA status display abnormal, as shown in the following figure： 
 
 In addition: Manually triggering HA failover has also happened many times, and then we restarted one of the standby machines to restore the HA state to normal. 
 Can anyone tell me what happened after HA failover and why the state after failover became like this?

Bharat J · Accepted Answer

Check by Specify if the system should fallback to the primary device when it recovers under CONFIGURE-->System services ->High Availability -->High Availability status . In the event of a failover, traffic will be routed through the auxiliary. If you want this to automatically move back to the primary device when it recovers, select this option. 
 Note If the device is in standalone or fault mode, this functionality will not be supported. 
 Make sure you select all "connected" or plugged interfaces under Select ports to be monitored in HA setup. 
 Thanks and Regards

Erick Jan · Answer

Hi hongbo, 
 You may check the logs for further checking, before retrying to break and re-build the HA 
 cat /log/msync.log | grep &ldquo;ha:&rdquo; 
 cat /log/applog.log | grep &ldquo;ha: &rdquo; 
 or you check the link: support.sophos.com/.../KB-000035558

XGS136 HA: HA status is not displayed properly after failover

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