Hi folks,
a discussion about the use of XG on board reports and their accuracy. The reports provide a summary of the affect of users firewall rules and polocies along with the XG inbuilt functions. So what is reflected in the reports is effected highlights bugs in XG processing whether user or Sophos created.
The preferred method of reporting is to use CM which is all very good if you have a number of devices or a large installation. Small companies and home users might prefer the trail version (not an appropriate name) which has a imitation of 7 days data and no emailed reports so they rely on the onboard reports.
The onboard report is daily for 24 hours.
Accuracy,
If you have an XG restart your user count does not stabilise for 48 hours.
Mail reports show deleted mail over 48 hours. Mail reports show a large quantity of possible spam from no-one to no-one. Mail reports show recipient '/span' or "/br".
Network usage. When you download a file that maxes out you link you see a value approaching that in the report assuming you the download lasts a couple of minutes and if traffic is los during the day following the peak shows again but with lesser value the following day.
Application categories.
Why is streaming to foxtel, apple tv etc classed ad infrastructure where streaming to facebook/youtube is considered social networking?
Hardware
The memory chart is good in tat it shows memory usage, but does not show whether the memory has high occupancy for long periods.
The CPU chart shows max and min and has similar issues as to the memory, you have no idea as to how loaded your machine is.
Now you can get details of the CPU and memory from the diagnostic reports on the XG which when used for any period greater than two hours reduce th peeks so you cannot get the full picture.
Further managers do not usually like to look at the device reports but prefer the daily summary to provide the details.
Open for discussion and thoughts.
Ian
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