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Sophos Central Firewall Management Design

Hello Sophos,

the new design in Sophos Central is partly very difficult to read, because the contrast is very low. The labels are displayed with a dark gray background and black or blue font, furthermore the columns of the firewall labels are very narrow, so that a lot of information is cut off.

Are there any plans to revise the design again?

Ben



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  • This is already under investigation and there are certain changes in the pipleline to increase and improve the design. 

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  • Not only the above, but the  performance has suffered. "This will take a few seconds" and does not load after a couple of minutes.

    Ian

    XG115W - v19.5 GA - Home

    Test machine - Asus P10S-i E3-1225v5, 6gb, 4 intel NICs, v19.5 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Agree.  I've had the same issue as well as connecting to firewalls completely bugging out and outright failing on all firewalls.  I have to completely sign out and delete all site data to get it working again.

  • Essentially we need to be careful about this one. As Sophos "only changed the layout" the processing of systems like SSO is not being changed* . 

    *But there were also changes unrelated to the UI Change. The Overall Change of the UI was done by the Central Team. They changed everything in the entire Central console. And they only changed the system UI design.

    If there was a change in the sub system of SSO, this needs to be investigated separately. 

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  • While I agree that's the case, the affects on our end occurred at the exact same time so as end users this is all we have to go off at this time.  Is there somewhere that we can see these change logs so that we know?

  • You could compare the on prem logs (firewall) with the Central behavior.

    https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Logs/LogFileDetails/index.html

    The firewall will check the SSO queue, if somebody tries to SSO.

    When you click SSO, how long does it take on the firewall to see this request? centralmanagement.log should be a good start. 

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