RDP connection loss with Sophos Connect

Hello all,

we are using XG Firewall version 18.5 together with Sophos Connect.
We work with terminal servers, the employees connect to the Sophos Connect and then access our RD servers via RDP. Our environment is divided into several farms and servers, a broker assigns this accordingly.
When the employees are connected to the Sophos Connect, regardless of whether with IPSec or SSL, there are always irregular disconnections in the RDP session. The message reconnecting is then displayed and an attempt is made to re-establish the RDP connection. After a few seconds the connection is restored. However, these disconnections occur again and again at irregular times.

Do any of you have the same problem or know what could be the reason?

Thanks already and many greetings

Edited TAGs
[edited by: emmosophos at 5:25 PM (GMT -7) on 4 Aug 2022]
Parents Reply Children
No Data