Sophos Firewall: v19.0 MR1: Feedback and experiences

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  • Hi,

    I have found that the VoIP handling is not working very well. I have two VoIP service and found that the voice breaks up will listening to the call. I have QoS enabled on the VoiIP services set at 144kb/s. The maximum traffic on the VoIP calls is about 80kb/s  on one service and about 30kb/s on the other. My internet connection is 50/18 (54/18.5).

    This was not issue on previous versions.

    I find the breaks in the conversations very disconcerting.

    Ian

    XG115W - v19.0.1 mr-1 - Home

    1225v5 6gb ram, SSID, 4 NICs 20w - v19 EAP - on holiday.

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  • Hi Ian,

    I wanted to ask if you have been able to correct the VOIP handling issues that emerged after upgrading to v19.0 MR1.  

    Thanks,

    Fred

  • Hi Frederick,

    as far as I can tell I have fixed the issue, but still testing.

    I changed the default settings for UDP timeouts as per the UDP thread, I still don't understand why they had to be changed because the settings worked previously. Next I changed the WAN QoS settings. as per a recommendation from a developer. I had these settings in my previous XG Home, the XG115W was a build from scratch and forgot to add the WAN QoS. The WAN QoS settings are strange and do not make sense to me, so I only set the outgoing values by trial and error.

    Ian

    XG115W - v19.0.1 mr-1 - Home

    1225v5 6gb ram, SSID, 4 NICs 20w - v19 EAP - on holiday.

    If a post solves your question please use the 'Verify Answer' button.

  • Thank you very much for that information Ian.  It is very helpful.

    Fred

  • I've also set DSCP Marking value 46 (EF) on my VOIP rule.

     
    SFVH (SFOS 19.5.0 EAP1-Build144)  - Last (re)boot on September 28 2022
    Asus H410i-plus - Pentium 6605 Gold - 250GB M.2 PCIe NVMe SSD - 8GB - 3 ports
    [If any of my posts are helpful to you please use the 'Verify Answer' link]
  • Thank you for the reminder, mine is set on gold class for the firewall rule and real time in the policy.

    ian

    XG115W - v19.0.1 mr-1 - Home

    1225v5 6gb ram, SSID, 4 NICs 20w - v19 EAP - on holiday.

    If a post solves your question please use the 'Verify Answer' button.

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