Hi folks,
zendesk was classified as unsanctioned on my XG due to one IoT device continually incorrectly calling a zendesk site.
Tonight I tried to correct the classification so that the Sophos Home Premium support pages would work, but receive the following error when i click on zendesk..
What has happened and how do I fix access to the item?
Ian
Hello rfcat_vk,
Zendesk as an application:
As an web cat:
Re-categorization can be submitted here:
https://support.sophos.com/support/s/filesubmission?language=en_US
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
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Well rfcat_vk I am not receiving such an error. If there is a request you need to submit let me know, I'll submit it !! 
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Well rfcat_vk I am not receiving such an error. If there is a request you need to submit let me know, I'll submit it !!
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
