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Achieving Domain Controller via SSL VPN is impossible

Hi to all of you.

I have two Sophos XGS 136 in HA (active / passive); the firmware version is SFOS 18.5.3 MR-3-Build408.

IT infrastructure consists on:

  • 1 Windows Server 2019 Host with Hyper-V role
  • n.2 VM Windows Server 2019: both are DC and one of them has file server Role
  • Many Windows 10 Pro clients

All servers (Host and VM) and clients are on the same subnet


I have configured user authentication via active directory on Sophos XG; users access via VPN SSL using them AD credentials and they are able to reach all the devices on the network (PC clients, NAS, networks printers, access point, or the Hyper-V Host server), but not the Domain controllers VM!

On the firewall, Active Directory Server authentication was originally set with "Plaintext" connection security, but in this moment is set with SSL/TLS connection security (and the Test connection works). 

There's no way to reach DCs: ping, rdp session, shares browsing on file server, etc always fail, but If I make the same tests to the Host Server, they perfectly work.

DCs are not reachable also if I try to connect using SSL VPN local user of the Sophos XG

If Host Server and VMs are on the same subnet (10.0.0.0/24), can the problem be a bad traffic rules configuration?

PS: To exclude that it is a Hyper-V problem, I installed a Windows 10 VM on the Hyper-V Host server and It's perfectly reached from SSL VPN user
PPS: Having a Qnap NAS at my disposal, I enabled OpenVPN server on it; in this case SSL VPN (qnap) users can perfectly reach DCs servers. 

Can you help me to solve this big problem? Thanks for your support!



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  • Broadcast Domains (Same subnet) traffic is likely be reachable directly. That means, the firewall is not involved. 

    The client from 10.0.0.10 will send directly the traffic to 10.0.0.1. The firewall will never see this traffic. If the SSLVPN is not working as well, it is likely a network problem within your hyper-v / Server. 

    __________________________________________________________________________________________________________________

  • The problem is only from SSL VPN. SSL VPN clients are not on the subnet 10.0.0.0/24, they are on 10.81.234.0/24.
    No problems tryng to access the DCs from a PC client inside the network or accessing from outside using Qnap NAS SSL VPN instead of Sophos SSL VPN.

  • Hello,

    You should do a tcpdump on the traffic arriving from the SSL VPN client, first to confirm the traffic directed to the DCs is actually making it to the tunnel, then do another TCPdump on the Interface where the traffic is meant to exit (Interface where the DC connects to) see if the XG is sending the traffic out, if you see this is correct and don't see a reply back from the DC most likely your Hypervisor or VM is doing something with the traffic, most likely might be the Local Firewall of the DCs blocking traffic not coming from the same subnet.

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • Thanks for your support! Today I will try to use TCPdump (I have never used it before).
    However I want to inform you that I have already tried:
    1. turn off DC's firewall and antivirus -> nothing has changed
    2. install a Windows 10 test VM on the same Hyper-V host -> all services work (ping, rdp, shared browsing)
    3. Setup OpenVPN server on Qnap NAS -> DC servers are perfectly reachable from SSL VPN on Qnap

Reply
  • Thanks for your support! Today I will try to use TCPdump (I have never used it before).
    However I want to inform you that I have already tried:
    1. turn off DC's firewall and antivirus -> nothing has changed
    2. install a Windows 10 test VM on the same Hyper-V host -> all services work (ping, rdp, shared browsing)
    3. Setup OpenVPN server on Qnap NAS -> DC servers are perfectly reachable from SSL VPN on Qnap

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