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Version 19.0.0GA Breaking IPSEC VPN's

We have 20+ Xg and XGS's deployed. We started pushing out the mentioned version updating from 18.5.3 MR-3 Build 408. The first 2 devices we updated had all kinds of VPN issues. Users could connect but the connection speed was garbage (less than 1mbps down). Was on the phone with support for over an hour. Finally they came back and said "after conferring with his colleagues there are issues with Version 19 we recommend you rollback". We did this and all the VPN issues were resolved.

FRUSTRATING to say the least. I have reached out to our Sophos Rep regarding this and updates moving forward but so far "Crickets"



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  • Hello Jeremy,

    Thank for the confirmation. 

    As the engineer mentioned in their last email, try disabling the IPsec acceleration from the console (5>4)of the Sophos Firewall.

    console> system ipsec-acceleration show

    console> system ipsec-acceleration disable

    Let us know by updating the ticket or this thread if this "fixed" the issue (if you are willing to move back to v19).

    For anyone following: The disable the IPsec acceleration should be only considered a work around, and a ticket should be open with Support to troubleshoot.
    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
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