XG not available when creating SD-WAN Connection Group

Question

We have 3 XG firewalls managed in Central, 1 XG135 and 2 XG115. When I try to create an SD-WAN Connection Group only the XG135 and 1 of the XG115 show in Available Firewalls. All 3 are running v19.0.0, all are licensed for Central Orchestration, and none are part of a previous Connection Group. 
 Anyone know where to start troubleshooting this?

emmosophos · Answer

Hello Greg, 
 Thank you for contacting the Sophos Community. 
 It might be an issue with the sync of the license, please open a case with Support or Customer Care and ask them to Re-sync the Firewall(s) with the issue. 
 You can reference NR-6838 which is a case that got to DEV, that was fixed by doing the re-sync. 
 Regards,

Vivek Jagad · Answer

Hey John Nickell , I was able to see now, thank you for the update. Based on the logs I am suspecting an issue related to NC-83445 . Please upgrade the Virtual appliance to v19.0 MR-1 Sophos Firewall OS v19 MR1 is Now Available Release Notes: https://community.sophos.com/sophos-xg-firewall/b/blog/posts/sophos-firewall-v19-mr1-is-now-available Resolved issues : https://docs.sophos.com/releasenotes/index.html?productGroupID=nsg&productID=xg&versionID=19.0

XG not available when creating SD-WAN Connection Group

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