MTA sends SMTP-Packets without an IP-Address (0.0.0.0)

Hello,

in the last few days we have repeatedly had the problem that the MTA has sent the SMTP-Packets to our internal Exchange-Server without an IP-Address (0.0.0.0). We use version 19 (SFV4C6 / 19.0.0-B317) as VM in Hyper-V.

We can only solve the problem by restarting the service with the following command:

  • service smtpd:stop -ds nosync
  • service smtpd:start -ds nosync

However, restarting the firewall does not solve the problem.

Does anyone have an explanation for this? Unfortunately, as is so often the case, Sophos-Support was unable to help us.

Thanks!



Edited TAGs
[edited by: emmosophos at 6:23 PM (GMT -7) on 23 May 2022]