VPN does not allow more than one user to be connected

Question

Hi Everyone, 
 I have an interesting issue. One of our branch offices uses an LTE router to connect to the internet and then VPN to connect to HQ. 
 The problem is that when one person connects to VPN, the one that was connected before gets disconnected. 
 Meaning, this office cannot have more than one user connected to VPN. 
 How can we resolve this? 
 
 Nali

Vivek Jagad · Accepted Answer

Hey Jonathan Nali , Known Issues List for Sophos Products: https://support.sophos.com/support/s/article/KB-000036055?language=en_US Download Sophos_KIL_2022-05-20 I think this is related to: NC-84171 - We can not connect multiple L2TP connections behind the same NAT'd device.

PhilippRusch · Answer

Maybe it's the same problem as with the other thread:

https://community.sophos.com/sophos-xg-firewall/f/discussions/134503/two-l2tp-clients-one-internet-connection

VPN does not allow more than one user to be connected

Top Replies