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access to sophos

Dear all,

I have a question, due to any reason I am not anymore able to get access to my xg firewall through LAN-IP

I have try to get access through WAN but it's not accessible, is there any way to get access to the Sophos firewall?

Regards

Nazir



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  • Yes, you use  comm port or bios connection.

    Ian

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Hi rfcat_vk

    thanks for your feedback, can you please a little bit more in details writing how I can get access through a com port or bios connection?

    thanks 

    Nazir

  • Hi Nazir Heravi,

    Please connect the the Sophos XG firewall and get the console access with help of  console cable came with Sophos XG box and get the console as per the below steps :

    Identify the com port in the sophos XG firewall, it will be noted with com port as shown in the below image,Once you identify the console cable, connect that one end of the cable to firewall as shown in image below. Other end of the console cable should connect to computer (Sometimes USB port will act as console port) by installing proper drivers.

    Right click on windows option and then click on “Device Manager” as shown in below image

    Identify the Ports (com & LPT) section in device manager and click on drop down list and we will see the serial port which is connected. Sometimes to make USB port as console cable, we need to update the driver by doing right click on the concerned port.

    Here COM port is COM3, so we need to use this COM port in putty software.

    Now its time to open putty software and connect to console of the firewall.

    Open Putty, and select “serial” option in the serial line keep it “COM3” and keep speed as “38400” as shown in image below

    “Then select “serial” option from the left tab in putty, and keep flow control bit to None” as shown in image below

    Once you get the access to the console Select the option 4 and execute below command : 

    system appliance_access enable

    You may refer the below link for same steps : 

    https://support.sophos.com/support/s/article/KB-000038694?language=en_US 

    Thanks and Regards

    "Sophos Partner: Networkkings Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

  • Hello Bahrat,

    Thank you very much for deities information, I want telling you than I have installed the Sophos XG on  a Terra STD/BTO system und that doesn't have a RG45 com port I am not sure if I can use the VGA port.

    Regards 

    NAZIR

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