Release Notes: docs.sophos.com/.../index.html
"Old" V18.5 MR3 Thread: https://community.sophos.com/sophos-xg-firewall/b/blog/posts/sophos-firewall-v18-5-mr3-is-now-available
The V19.0 EAP Community: https://community.sophos.com/sophos-xg-firewall/sfos-v19-early-access-program/
Your ID was the reporting ID of your initial Feedback. The Fix Version is: NC-79417 Web SSL/TLS rules can't be seen on the web admin console.
Included in V19.0 GA.
Good grief... 19.x is out and my 18.5 STILL locks up every 2 weeks. Here's a thought.... fix the bugs first, work on features second????
Thanks for your Feedback. Do you have a Bug ID?
Brett, I was on here looking for some information myself and have found your above message in the forums in 3 locations now. I recommend submitting a support request as LuCar Toni stated.
I have v19 installed on 5 XG/XGS units at work along with one Sophos Firewall Home installed at home. All of which have been on v18.5.x and upgraded with no issues.
There is most likely an issue with your firewall config or hardware that needs to be diagnosed.
Don't get me wrong, support has been reasonably responsive. I'm literally on ticket #4 for this same issue, each time they suggest upgrading the firmware and waiting again. I'm hopeful this last time works, because at least now they have the ability to collect core dumps.
It actually occurs enough, that I have to pay an outside service to monitor my network so that I can drive back into the office every time it crashes.
#05237634, #05153911, #04989995 and #04909396
Yeah, I've got several support tickets. Unfortunately the way their ticketing system works, it automatically closes in a couple days, and every ticket ends with them saying to try a new firmware and wait for it to happen. And when I go to create the next ticket after the next crash, I get a totally different person assigned who doesn't know anything again.
Hello, how does the locking manifest? Maybe I have the same problem...