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[SFOS 18.5MR3] Poor spam detection after update to Sophos Anti-Spam Interface

Hi everyone,
I am setting up a separate thread as I did not receive any specific reply in other threads.

The case concerns Sophos Anti-Spam Interface after upgrading from v18.5MR2 to v18.5MR3 and from v19EAP1 to v19EAP2.

Before updating, antispam works great in legacy mode, detects a lot of intrusive messages and tags with a prefix (near 99%). After updating, only some messages are detected as spam and tagged (I did not do any changes in configuration).

What it comes from? How can I edit my lists to achieve pre-update spam detection?

Greetings



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  • try to restart the firewall and disabling Antispam in your SMTP policy and turning it back on. That helped in my case.

  • I can't restart appliance because is in production and every restart must be planned... Next one will be in start of May...

    It has been restarted 54h ago when it has been upgraded...

    Im analyze one of spam email and I see this inside email:

    X-Spam-Status: No
    X-Sophos-IBS: fail
    X-SASI-RCODE: none
    X-Sophos-Firewall: smtpd v1.0

  • > It has been restarted 54h ago when it has been upgraded...

    That was the same situation for me. Maybe you can switch off and on the antispam in the policy first, it does not create any outage customers would notice.

  • Im try this will see if there is some improvement...
    Im also try when spam has been disabled restart antispam service but it faild with error "Couldn't apply settings".

  • Yesterday, I changed the default Imap/s setting on the XG115w, so I now see 20 probably spam and 20 probably spam senders with no details other theN/A.

    What appears to be happening the is check for mail messages are tagged as probably spam.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Disabling/Enabling SPAM rules do not help.

  • and the anti-spam pattern has not updated for 6 days.

    ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Same for me, but then, ATP was not updated for 4 days. I guess there are simply no new rules.

  • Changed the default imap/pop3 policies and created two of my own. One spam message came through with added text but not in a place the a mail rule could use to check and shift to a spam folder. The message header does not contain any X-SASI type information, so I suspect all my incoming mail will now be classified as spam.

    That will be a check to followup with tomorrow's mail messages. I didn't have to wait long and new spam message appeared with the same format but not usable in a mail rule.

    Ian

    The two messages marked as probable spam do not appear in the email log. Funny, I am seeing messages from February 2022 being delivered tonight, though I can't see them in the inbox being delivered today. More testing and observing tomorrow.

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • Mixed results, now receiving messages marked as spam that were previously delivered in 2021. Some of the fresh spam is marked correctly and put in the junk folder others have the correct comment added by the XG but not in the correct place in the subject line. None of the spam messages are appearing in the logviewer as having been received.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.