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[SFOS 18.5MR3] Poor spam detection after update to Sophos Anti-Spam Interface

darnoK

Hi everyone,
I am setting up a separate thread as I did not receive any specific reply in other threads.

The case concerns Sophos Anti-Spam Interface after upgrading from v18.5MR2 to v18.5MR3 and from v19EAP1 to v19EAP2.

Before updating, antispam works great in legacy mode, detects a lot of intrusive messages and tags with a prefix (near 99%). After updating, only some messages are detected as spam and tagged (I did not do any changes in configuration).

What it comes from? How can I edit my lists to achieve pre-update spam detection?

Greetings



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  • 0

    Hello,

    Would it be possible to get the output of the /log/u2d.log and /log/sasi.log as well as a few samples .eml files via DM (especially interested in the X-SASI-* headers) so I can provide this info to the pertinent team to investigate.

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • 0 in reply to emmosophos

    got these errors:

    SFVH_SO01_SFOS 18.5.3 MR-3-Build408# cat /log/sasi.log | grep ERROR
    2021-12-07.23:34:07 ERROR [Main] [ precompile.cpp:661] Couldn't fetch: downloads.sophos.com/.../asdb.antispam.old.csum
    2021-12-07.23:50:08 ERROR [Main] [ precompile.cpp:661] Couldn't fetch: downloads.sophos.com/.../asdb.antispam.old.csum
    2021-12-08.13:27:57 ERROR [ 2] [ DNS/Request.cpp:246] vector::_M_range_check
    2021-12-08.13:34:08 ERROR [ 2] [ DNS/Request.cpp:246] vector::_M_range_check
    2021-12-09.13:44:09 ERROR [Main] [ precompile.cpp:715] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.delta
    2021-12-09.14:24:13 ERROR [Main] [ precompile.cpp:715] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.delta
    2021-12-09.20:48:36 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2021-12-09.21:28:39 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2021-12-10.14:24:46 ERROR [ 0] [ DNS/Request.cpp:246] vector::_M_range_check
    2021-12-11.00:50:11 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2021-12-11.05:07:22 ERROR [ 1] [ DNS/Request.cpp:246] vector::_M_range_check
    2021-12-11.20:27:13 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-24.21:09:45 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-24.22:29:50 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-25.01:58:04 ERROR [Main] [ precompile.cpp:715] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.delta
    2022-03-25.04:14:18 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-25.06:38:33 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-25.07:18:32 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-03-25.08:14:38 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-25.13:55:49 ERROR [ 2] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-03-25.21:11:39 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-25.22:31:45 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-26.02:16:02 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-26.08:00:35 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-26.13:04:54 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-26.13:44:56 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-27.00:33:44 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-27.17:50:59 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-27.18:31:02 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-27.20:31:10 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-03-28.04:39:48 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-28.07:20:00 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-28.11:44:20 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-28.23:53:15 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-29.09:21:58 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-03-29.13:06:17 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-29.18:50:54 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-29.19:30:57 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-29.20:25:14 ERROR [ 0] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-03-29.21:31:05 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-03-29.23:55:16 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-30.06:59:49 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-30.18:18:03 ERROR [ 0] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-03-31.02:46:11 ERROR [ 0] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-03-31.08:45:48 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-31.09:25:51 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-31.10:05:52 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-03-31.17:10:25 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-31.21:26:53 ERROR [ 2] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-04-01.01:59:06 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-01.11:27:48 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-04-01.18:32:23 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-01.23:44:46 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-02.09:13:30 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-02.09:53:31 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-04-02.16:58:05 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-02.17:38:07 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-02.18:18:10 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-02.19:22:13 ERROR [Main] [ precompile.cpp:715] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.delta
    2022-04-02.22:42:31 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-03.00:18:51 ERROR [Main] [ precompile.cpp:661] Couldn't fetch: sasi.sophosupd.com/.../asdb.antispam.old.csum
    2022-04-03.22:20:20 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-03.22:44:20 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-04-04.04:28:48 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-04.05:35:33 ERROR [ 2] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-04-04.13:57:32 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-04.17:40:29 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    SFVH_SO01_SFOS 18.5.3 MR-3-Build408#

    Bart van der Horst

    Sophos XG v18-v21 Certified Architect

Reply
  • 0 in reply to emmosophos

    got these errors:

    SFVH_SO01_SFOS 18.5.3 MR-3-Build408# cat /log/sasi.log | grep ERROR
    2021-12-07.23:34:07 ERROR [Main] [ precompile.cpp:661] Couldn't fetch: downloads.sophos.com/.../asdb.antispam.old.csum
    2021-12-07.23:50:08 ERROR [Main] [ precompile.cpp:661] Couldn't fetch: downloads.sophos.com/.../asdb.antispam.old.csum
    2021-12-08.13:27:57 ERROR [ 2] [ DNS/Request.cpp:246] vector::_M_range_check
    2021-12-08.13:34:08 ERROR [ 2] [ DNS/Request.cpp:246] vector::_M_range_check
    2021-12-09.13:44:09 ERROR [Main] [ precompile.cpp:715] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.delta
    2021-12-09.14:24:13 ERROR [Main] [ precompile.cpp:715] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.delta
    2021-12-09.20:48:36 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2021-12-09.21:28:39 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2021-12-10.14:24:46 ERROR [ 0] [ DNS/Request.cpp:246] vector::_M_range_check
    2021-12-11.00:50:11 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2021-12-11.05:07:22 ERROR [ 1] [ DNS/Request.cpp:246] vector::_M_range_check
    2021-12-11.20:27:13 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-24.21:09:45 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-24.22:29:50 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-25.01:58:04 ERROR [Main] [ precompile.cpp:715] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.delta
    2022-03-25.04:14:18 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-25.06:38:33 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-25.07:18:32 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-03-25.08:14:38 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-25.13:55:49 ERROR [ 2] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-03-25.21:11:39 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-25.22:31:45 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-26.02:16:02 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-26.08:00:35 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-26.13:04:54 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-26.13:44:56 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-27.00:33:44 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-27.17:50:59 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-27.18:31:02 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-27.20:31:10 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-03-28.04:39:48 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-28.07:20:00 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-28.11:44:20 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-28.23:53:15 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-29.09:21:58 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-03-29.13:06:17 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-29.18:50:54 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-29.19:30:57 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-29.20:25:14 ERROR [ 0] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-03-29.21:31:05 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-03-29.23:55:16 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-30.06:59:49 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-30.18:18:03 ERROR [ 0] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-03-31.02:46:11 ERROR [ 0] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-03-31.08:45:48 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-31.09:25:51 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-31.10:05:52 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-03-31.17:10:25 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-03-31.21:26:53 ERROR [ 2] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-04-01.01:59:06 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-01.11:27:48 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-04-01.18:32:23 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-01.23:44:46 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-02.09:13:30 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-02.09:53:31 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-04-02.16:58:05 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-02.17:38:07 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-02.18:18:10 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-02.19:22:13 ERROR [Main] [ precompile.cpp:715] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.delta
    2022-04-02.22:42:31 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-03.00:18:51 ERROR [Main] [ precompile.cpp:661] Couldn't fetch: sasi.sophosupd.com/.../asdb.antispam.old.csum
    2022-04-03.22:20:20 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-03.22:44:20 ERROR [Main] [ precompile.cpp:724] Precompile exception: Failed to apply delta to signatures.
    2022-04-04.04:28:48 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-04.05:35:33 ERROR [ 2] [ DNS/Request.cpp:246] vector::_M_range_check
    2022-04-04.13:57:32 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    2022-04-04.17:40:29 ERROR [Main] [ precompile.cpp:697] Downloaded file could not be verified with checksum. Discarding /sdisk/sasi/asdb.tmp
    SFVH_SO01_SFOS 18.5.3 MR-3-Build408#

    Bart van der Horst

    Sophos XG v18-v21 Certified Architect

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