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MAC ADDRES Blocked By SOPHOS

islam zidane

Hi , 

We have a XG 135 firewall , im seeing blocked DHCP requests In port 67 and 68  the error like Appliance Denied .

Sow how to allow in Sophos to get a ip address from a DHCP , in my case i have one MAC address blocked . 

How  can be solved ??? 

Thanks and Best Regards

ZIDANE ISLAM 



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  • 0

    Hi,

    please check the logviewer system tab, you might find that there are a number of failures and one successful. On my many XGs I have built and used I always see rejected DHCP requests, bu the device making the request does eventually revenue an IP address.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Hi , 

    thank you for your replay , 

    but in my case there are no successful to get ip address , all the request are failing 

    i don't have any rules to bloque the MAC address . 

    Thank you 

    Best Regards

  • 0 in reply to islam zidane

    Check the number of addresses is not exceeding the size of your dhcp allocation.Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    no the number of address in not exceending the size in my DHCP server .

    In the same laptop when i try to connect with WIFI he get the ip address normaly but when i connect with the Ethernet . 

    he don't get ip from the DHCP the request is deined by SOPHOS . 

    when i search in logveiwer i get only the MAC address of the EThernet was rejected by sophos ( Appliance access ) .

    thank you 

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  • 0 in reply to rfcat_vk

    no the number of address in not exceending the size in my DHCP server .

    In the same laptop when i try to connect with WIFI he get the ip address normaly but when i connect with the Ethernet . 

    he don't get ip from the DHCP the request is deined by SOPHOS . 

    when i search in logveiwer i get only the MAC address of the EThernet was rejected by sophos ( Appliance access ) .

    thank you 

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