Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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IPSEC Remote Access - Disconnect Issue

Hi,

I have recently installed Sophos Connect Client and configured IPSEC Remote Access to be used for connection. Previously I was using SSL VPN Legacy client. So since I have installed and trying to use it I face frequent disconnection issue compared to SSL-VPN.

Is there any issue with IPSEC Remote compared to SSL-VPN w.r.t disconnection  ?

Any idea?



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  • Since I have BB and am using Wi-Fi to connect using IPSEC Remote Access. I thought to test with wired connection before attempting to troubleshoot. 

    To my surprise it did not disconnected as it was in Wi-Fi. So is it Wi-Fi the culprit or I need to troubleshoot to get to the roots ?

    Please advise.

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