can't access to sophos XG from LAN or WAN

RE: can't access to sophos XG from LAN or WAN

ZALAR Holding — Wed, 09 Feb 2022 15:47:21 GMT

hi guy's i want to thank you so much for your help, so i did resolve the problem below, it was a rule in nat configuration that it was on that supposed to be off.

problem solved

RE: can't access to sophos XG from LAN or WAN

LuCar Toni — Fri, 04 Feb 2022 16:29:35 GMT

Did you accidentally start to NAT traffic to the firewall to something else? I would highly recommend to install Central Management to have access at all the time. Do you have Central?

RE: can't access to sophos XG from LAN or WAN

ZALAR Holding — Fri, 04 Feb 2022 16:06:42 GMT

thank's for your help, i did execute th command ping & telnet " impossible to connect via this port"

RE: can't access to sophos XG from LAN or WAN

Bharat J — Fri, 04 Feb 2022 15:51:49 GMT

Hi ZALAR Holding

Please execute the below command and check are you able to ping or telnet port 4444

console> system appliance_access enable

RE: can't access to sophos XG from LAN or WAN

ZALAR Holding — Fri, 04 Feb 2022 15:49:09 GMT

i did those things i still can't access to it, i can't ping on it either but i can give the adress (LAN) as a gateway and it's working

RE: can't access to sophos XG from LAN or WAN

Bharat J — Fri, 04 Feb 2022 15:30:48 GMT

Hi ZALAR Holding,

Please follow the below link to get the access of the Sophos GUI back :

https://support.sophos.com/support/s/article/KB-000038694?language=en_US

Hope this might help