Hello,
i have a big problem. At the Moment i have a migration from SG UTM 9 tu Sophos XGS.
Everthing works fine, except Wireless.
I disconnected the old Sophos UTM and Connected the Sophos XGS to the LAN. The APX AccessPoints immediatly appears in the list of pending APs.
But when i accept one of them, it remains as inactive and the led remains red.
I tested this another time in testing enviroment. I works without problems. But now in production the access point never go active or receive the configuration. I don't know how i can fix this.
Is there another way how it has to be done?
Thanks in advanced and sorry for my english
Andreas
Hello Andreas,
could you connect and then remove the AP from the previous configuration on the old firewall?
Maybe this cleans things up.
Mit freundlichem Gruß, best regards from Germany,
Philipp Rusch
New Vision GmbH, GermanySophos Silver-Partner
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this is what i will try with an not so important one. in a few hours
Any kind of DHCP options set on UTM, or VLANs?
support.sophos.com/.../KB-000036133
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Thanks all for your help.
I have to remove the accesspoints from utm and wait until they appear as pending on utm. After i connect the xgs they appeared there and after i accept them they gone active