Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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CSR can not have a passphrase / challenge phrase. Enter a new CSR.

Nathan_K

I am trying to update the certificate on my Sophos XG (SFOS 18.5.2 MR-2-Build380). I've created the CSR and when I try to submit it to the CA I'm getting the below error:

CSR can not have a passphrase / challenge phrase. Enter a new CSR.

I don't have an option to set a passphrase during creation, yet the CA seems to think one is in the CSR.

Please advise.



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  • 0 in reply to Bharat J

    I'm not sure that I get what you're saying here. I have a Default cert listed, but I'm trying to generate a CSR for a 3rd party signed certificate. When I paste the generated CSR into the 3rd party site to have them create the certificate, I get the error about the CSR having a passphrase, which I obviously didn't enter, as there isn't even an option to do so.

    - Nathan Kodak

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