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Firmware upgrade error

Hello , 

Happy new Year!

i have a sophos XG85 device with firmware 17_5_10_620 and couldn´t boot up stucking and showing the following error : 

Version 2.17.1246. Copyright (C) 2017 American Megatrends, Inc.
BIOS Date: 03/20/2017 10:41:41 Ver: Z635-010
Press <DEL> or <F2> to enter setup. Press <F7> to enter Boot Menu

Starting 17_5_10_620.
Reset config to factory default
swapon: /dev/swap: Invalid argument
firstboot failed: swapon /dev/swap to display l
ERROR: Reset configuration Failed

i tried to upgrade the firmware version via SFLoader to this version : HW-17.5.17_MR-17.SF110-837 after transfering the firmware image and trying to overwrite it get the following error also : 

x Ah! I knew this would happen! This x
x firmware is obsolete and cannot be x
x loaded using this loader. If u x
x really need to load this firmware, u x
x can downgrade the loader. x
x x
x < OK > x

Could someone help me please to get the device up again ? 

Thanks and BR 


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Parents Reply
  • Sorry,

    I did not find that older versions in the download directory on the sophos servers.

    I only have images for VMware with SFOS version 17.x here with me.

    Maybe someone from the Sophos team can point us to the older versions?

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

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