Too many cooks and something has become messy with certificates on our XG and I need some help to get this sorted.
(SFOS 18.0.5 MR-5-Build586) virtual
Trying to upload a pfx-certificate generated by our certbot gives the dreaded red X. Mousing over the red X it says:
Certificate authority: Invalid or not installedIssuer /C=US/O=Let's Encrypt/CN=R3
When I sort "Certificate Authorities" on "Type" I find the following certificates "Uploaded":
/C=US/O=Let's Encrypt/CN=R3
/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
I have opened a support-case regarding this and they did the same as I tried....we took a backup, deleted all the above except the first one. Then downloaded and updated the first one with this:
https://letsencrypt.org/certs/lets-encrypt-r3.pem
Then we tried to reupload the certificate, but it still gave the same message.
Support imported the pfx on my computer:
Support then uploaded some ISRG root certificate under "Certificate Authorities" but this rendered ALL the uploaded certificates unusable and we had to restore backup.
Support kinda gave up - took my certificate and tested this in a "lab" - they say they were able to upload the certificate (with no red X) and they sent me a .cer-file they told me to use, but it also gives the same message.
Anyone please help?
Had same issue with SFOS 18.5.2 MR-2-Build380I uploaded a wildcard certificate on Sophos XG from Let's Encrypt with .cer and .pem files and also uploaded Let’s Encrypt R3 CA certificate but Sophos…