Too many cooks and something has become messy with certificates on our XG and I need some help to get this sorted.
(SFOS 18.0.5 MR-5-Build586) virtual
Trying to upload a pfx-certificate generated by our certbot gives the dreaded red X. Mousing over the red X it says:
Certificate authority: Invalid or not installedIssuer /C=US/O=Let's Encrypt/CN=R3
When I sort "Certificate Authorities" on "Type" I find the following certificates "Uploaded":
/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
I have opened a support-case regarding this and they did the same as I tried....we took a backup, deleted all the above except the first one. Then downloaded and updated the first one with this:
Then we tried to reupload the certificate, but it still gave the same message.
Support imported the pfx on my computer:
Support then uploaded some ISRG root certificate under "Certificate Authorities" but this rendered ALL the uploaded certificates unusable and we had to restore backup.
Support kinda gave up - took my certificate and tested this in a "lab" - they say they were able to upload the certificate (with no red X) and they sent me a .cer-file they told me to use, but it also gives the same message.
Anyone please help?
Had same issue with SFOS 18.5.2 MR-2-Build380I uploaded a wildcard certificate on Sophos XG from Let's Encrypt with .cer and .pem files and also uploaded Let’s Encrypt R3 CA certificate but Sophos…
Did all of you with this issue restore a backup in the past 6 months?
I had this issue but solved as per previous post. I didn't restore a backup to XG in past 6months