From the V19 EAP 'What's New' file - "Advanced Shell – With the addition of many comprehensive logging enhancements in the GUI, and in-line with industry best-practices, access to the Advance Shell will be restricted to licensed commercial versions of the product only."
Why the distinction between licensed commercial and other licences (which I presume means Home licenses)?
See: community.sophos.com/.../restricted-advance-shell---examples-of-challenges
If your organization has active XG or Endpoint licenses, you can reach out to your Channel Account Manager to inquire about "Sophos Home Commercial Use Edition". This will entitle you to a free Sophos Home Premium license.
The number of these licenses available to your company to distribute to your end-users is based on the number of employees your company has.
Let me know if this helps.
Thank you, that makes sense.
Ian
Xeon 1225v5 6gb ram, SSID, 4 NICs 20w - v19 EAP
XG115W - v18.5.2
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And there is no XG Home Premium.
and I have 3 year licence for it.