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Loss of Advanced Shell in Sophos Firewall v19

From the V19 EAP 'What's New' file - "Advanced Shell – With the addition of many comprehensive logging enhancements in the GUI, and in-line with industry best-practices, access to the Advance Shell will be restricted to licensed commercial versions of the product only."

Why the distinction between licensed commercial and other licences (which I presume means Home licenses)?



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  • To a point on another thread about people using Home in their HomeLab for work exploration, I read in the Reddit Sophos group (OK, not as authoritative as LuCar Toni) that if your employer has a Sophos license, they only need to talk to their Partner to get a Home Premium license. If true, this makes a lot of sense and I wish it would be confirmed.

  • It looks like this program is only available for Sophos Home Antivirus (Endpoint for Windows/Mac).

    It’s possible for any Sophos Customer to reach out to us to obtain Sophos Home Premium licenses based on the size of their organization. Originally this program was rolled out to help organizations that required employees to work from home on personal devices that didn’t have antivirus protection. 

    Kushal Lakhan
    Global Community Support Engineer
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
  • Hi,

    I don't understand your post, please expand. I have had Sophos home premium for sometime before working at home became fashionable it is installed on two of my devices at the moments and will be installed on a third when I comfortable that it works reliably on a Mac Air M1.

    Ian

    XG115W - v19 GA - Home

    1225v5 6gb ram, SSID, 4 NICs 20w - v19 EAP - on holiday.

    If a post solves your question please use the 'Verify Answer' button.

  • If your organization has active XG or Endpoint licenses, you can reach out to your Channel Account Manager to inquire about "Sophos Home Commercial Use Edition". This will entitle you to a free Sophos Home Premium license.

    The number of these licenses available to your company to distribute to your end-users is based on the number of employees your company has.

    Let me know if this helps.

    Kushal Lakhan
    Global Community Support Engineer
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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  • If your organization has active XG or Endpoint licenses, you can reach out to your Channel Account Manager to inquire about "Sophos Home Commercial Use Edition". This will entitle you to a free Sophos Home Premium license.

    The number of these licenses available to your company to distribute to your end-users is based on the number of employees your company has.

    Let me know if this helps.

    Kushal Lakhan
    Global Community Support Engineer
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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