Loss of Advanced Shell in Sophos Firewall v19

From the V19 EAP 'What's New' file - "Advanced Shell – With the addition of many comprehensive logging enhancements in the GUI, and in-line with industry best-practices, access to the Advance Shell will be restricted to licensed commercial versions of the product only."

Why the distinction between licensed commercial and other licences (which I presume means Home licenses)?



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[edited by: emmosophos at 11:06 PM (GMT -8) on 4 Jan 2022]
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  • Only the Home license is affected by It.

    If you access the logs through the device console after trying to open the advanced shell, there will be a line showing It has detected the Firewall is running the Home License, and that's why It blocked the access for the shell.

    Any other license (Including Trials) can access the advanced shell without any issues.


    If a post solves your question use the 'Verify Answer' link.

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  • Only the Home license is affected by It.

    If you access the logs through the device console after trying to open the advanced shell, there will be a line showing It has detected the Firewall is running the Home License, and that's why It blocked the access for the shell.

    Any other license (Including Trials) can access the advanced shell without any issues.


    If a post solves your question use the 'Verify Answer' link.

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