Update-Problems - FIrwall Says it is up to date but it is not

RE: Update-Problems - FIrwall Says it is up to date but it is not

Thomas Anschuetz — Tue, 14 Dec 2021 13:25:27 GMT

Now I checked the Updates are available.

RE: Update-Problems - FIrwall Says it is up to date but it is not

Thomas Anschuetz — Fri, 10 Dec 2021 15:00:54 GMT

Hi Dirk,

Last Week i installaed an other XGS126 the update to the 18.5.1 was installed automaticly.

for me it looks like that sophos has siome issue with their updateservers.

The Licence is actual in evaluating, but yes it is activatet.

I'v got now in my central 3 Firewalls with 3 different firmwares.

Note:
i have not all of my Firewalls in Central i'm migrating them at the time to the central

And I'm at the time now installing a lot of firewalls.

RE: Update-Problems - FIrwall Says it is up to date but it is not

dirkkotte — Fri, 10 Dec 2021 14:52:18 GMT

Hi Thomas,

Version SFOS 18.5.2 is in starting "staged Rollout". It may need some time until this release reaches you.
Version 18.5.1 may need some time to be availeble for your device.
When do you connected(registered in central) your device? Is the licence activated?

RE: Update-Problems - FIrwall Says it is up to date but it is not

Thomas Anschuetz — Fri, 10 Dec 2021 13:10:00 GMT

O i forgot one thing.

The firewall from the log is fresh installed an has connection to the internet.