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Sophos Firewall

Discussions Locked myself out, need help to get back in

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Locked myself out, need help to get back in

Peter-Paul Gras over 3 years ago

Hello all,

I did something incredibly stupid, i activated a erroneous NAT rul and i locked myself out.
Is there anyway i can undo this form the console?

Any help would be greatly appreciated.

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Peter-Paul Gras over 2 years ago +3 verified

So i managed to restore the FW. Turned out that it wasn't all that difficult after all. Connected a screen and a keyboard to the FW machine, rebooted to the previous firmware version ( SFOS 18.5.2 MR-1…

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0 MarekDalke over 3 years ago

console> system appliance_access show|enable|disable

It should help. For more information visit: https://support.sophos.com/support/s/article/KB-000038694
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0 Peter-Paul Gras over 3 years ago in reply to MarekDalke

Hi Marek,
Thank you, but as far as i can see it doesn't solve my problem. I need to disable a NAT rule to re-enable contacting the management web site.

If nothing seems to work i see no other option than trying resetting through the CLI and then restoring from a recent backup.

SFVH (SFOS 20.0.0 GA-Build222) - Last (re)boot on November 6th 2023

Asus H410i-plus - Pentium 6605 Gold - 250GB M.2 PCIe NVMe SSD - 8GB - 3 ports

[If any of my posts are helpful to you please use the 'Verify Answer' link]
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0 MarekDalke over 3 years ago in reply to Peter-Paul Gras

Did you try to enter the above command and access the Admin Portal (Web GUI) to disable the NAT rule?
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0 MarekDalke over 3 years ago in reply to Peter-Paul Gras

Did you try to enter the above command and access the Admin Portal (Web GUI) to disable the NAT rule?
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