New Sophos Support Phone Numbers in Effect July 1st, 2023

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Sophos Firewall: v18.5 MR2: Feedback and experiences

LuCar Toni

https://community.sophos.com/sophos-xg-firewall/b/blog/posts/sophos-firewall-v18-5-mr2-is-now-available

Release Notes: https://docs.sophos.com/releasenotes/output/en-us/nsg/sf_185_rn.html

"Old" V18.5 MR1 Thread: https://community.sophos.com/sophos-xg-firewall/f/discussions/128960/sophos-firewall-v18-5-mr1-feedback-and-experiences/

"Old" V18.0 MR5 Thread: https://community.sophos.com/sophos-xg-firewall/f/discussions/127053/xg-firewall-v18-mr-5-feedback-and-experiences

Please review: https://support.sophos.com/support/s/article/KB-000043489?language=en_US



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[gesperrt von: LuCar Toni um 8:07 AM (GMT -7) am 26 Mar 2022]
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    I just tried to manage a Sophos XGS116 with the OTP token. But it wont give me the expected popup in the Sophos Central portal according to the article Use OTP to turn on Central management - Sophos (XG) Firewall

    If i enter the serial number it gives me the following tekst: If your firewall is already deployed and configured, you can join it to Sophos Central for management from your Firewall WebAdmin. Please note that a firewall can be managed at any point of time either via Sophos Central or Sophos Firewall Manager (SFM).

    So i'm not able to create a OTP token for the firewall.

    Is there something i'm doing wrong?

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  • 0

    I just tried to manage a Sophos XGS116 with the OTP token. But it wont give me the expected popup in the Sophos Central portal according to the article Use OTP to turn on Central management - Sophos (XG) Firewall

    If i enter the serial number it gives me the following tekst: If your firewall is already deployed and configured, you can join it to Sophos Central for management from your Firewall WebAdmin. Please note that a firewall can be managed at any point of time either via Sophos Central or Sophos Firewall Manager (SFM).

    So i'm not able to create a OTP token for the firewall.

    Is there something i'm doing wrong?

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