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Sophos XG and Airtel FTTH with static IP address

Hello,

I am working with a customer and facing a strange issue. They have 2 ISP links:

Leased Line - Vendor One OTT - Static IP - works absolutely fine

FTTH - Airtel - Static IP - works fine with Sophos WAN interface set to DHCP, however face issues getting FW configured with static IP

Steps we have followed already:

- Set one port (port 4) on the Airtel router to bridge mode and tried next steps on Sophos:

     a) Create a VLAN with static IP 

     b) Create an alias on the interface

Neither seems to help. We need the static IP configured on the XG device to ensure VPN failover between the 2 links. 

Any clue on what else could be done to resolve this issue?



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