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WAF "Inbound Anomaly Score Exceeded (Total Score: 5)" without a ID in reverseproxy.log

Hi there,
We have a support portal protected with the WAF (v18.5.1), however, we get this error message.

"Inbound Anomaly Score Exceeded (Total Score: 5)"

However, we do not find any ID in "reverseproxy.log" to make an exclusion.
What can be done here (Bypass WAF rules) ?

regards
Stefan



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