Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos XG330 Serial Number Default String

Hi

After Reimage Sophos XG330r2 the serial number of appliance changed to Default String . 

ISO Image : HW-18.5.1_MR-1-326

and test other Image but the serial number Default String

Please Help Meeeeeeeeeeeeeeeee!!!!!!!!!!!!



This thread was automatically locked due to age.
Parents
  • The only time I've seen an empty serial number was on a new XG that had a system board fault and had to be RMA'd, Sophos support can try and use a firmware tool to update the bios to put it back in (which didn't work for me) but your first call should be to them. As far as I can tell the serial number isn't something the user can update.

    Regards

Reply
  • The only time I've seen an empty serial number was on a new XG that had a system board fault and had to be RMA'd, Sophos support can try and use a firmware tool to update the bios to put it back in (which didn't work for me) but your first call should be to them. As far as I can tell the serial number isn't something the user can update.

    Regards

Children
No Data