Sophos XG Firewall - License activation unavailable (error XG-00151). See KB-000043485 for the latest updates.

Problem SOPHOS XG310 Firewall suddenly restarted!

Hi to all Sophos Support,

I would like to report a problem I encountered with my Firewall setup today. Suddenly it restarted with no reason. Upon checking the Logs I didn;t see anything. I only saw disconnection of the ISP and VPN tunnels. Is there a way to determine what is causing the problem? I am afraid this might be a hard ware issue. Below is a screenshot of the logs. All the light from the port disappeared.

Does anyone have any idea what is causing this issue?

Any help would be greatly appreciated.

Thanks

Rodney



Edited TAGs
[edited by: emmosophos at 7:43 PM (GMT -7) on 22 Oct 2021]