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VPN connection drops

Hi,

I've recently installed an XG230, on a symetrical 300/300 business fiber connection, provided by swiss ISP Swisscom. 

We used to have a 100/100 business fiber connection with another ISP, which was controlled on an old Cisco router.

The old router was decommissioned and removed, as it was unable to handle a 300/300 connection.

I got a user in Australia, which has been working using a L2TP VPN for years, and the connection used to be really stable and fast enough for him.

I've been testing all types of Remote Access VPNs with him over the last week ( SSLVPN/TCP, SSLVPN/UDP, IPSec, L2TP):

No performance difference between SSLVPN TCP or UDP, while I thought UDP should be a bit faster. The end-user also mentionned the new VPN is definitely slower than the previous one.

Also, we noticed VPN was disconnecting automatically, I can see it in the Authentication logs, but the configuration is set not to disconnect idle clients!

Is there anything that could automatically disconnect users ? Also, why would a VPN be slower on Sophos XG, compared to a old Cisco 1901?

Thanks 



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