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Email Gateway - Allow / Block list format

Hi Sophos,

Quick question hopefully, just after some clarity.

I've been adding in items to our Block list as *@domain.com whilst a colleague has done the same with *otherdomain.com. Are both correct?

According to this article, my way is correct: https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/eg_EmailSettingsAllowBlock.html

Whilst in the actual interface, I've just noticed that if you hover over the (?) icon it says *domain.com is correct.

Neither articles listed the opposing format as either incorrect or correct.

Can someone clarify which is correct - or if they both are?

Thanks



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  • Hello Patrick,

    Thank you for contacting the Sophos Community.

    Both ways are correct, however, the *.xxx is usually used when you want to block a TLD. 

    Wildcards are supported for email addresses and domains. For example, *@domain.com would include any addresses that are part of domain.com.

    You can also use wildcards to block whole top-level domains (TLDs). For example, *.top would block every email from the .top TLD.

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
Reply
  • Hello Patrick,

    Thank you for contacting the Sophos Community.

    Both ways are correct, however, the *.xxx is usually used when you want to block a TLD. 

    Wildcards are supported for email addresses and domains. For example, *@domain.com would include any addresses that are part of domain.com.

    You can also use wildcards to block whole top-level domains (TLDs). For example, *.top would block every email from the .top TLD.

    Regards,


     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
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