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Sophos connect client 2.1.20.0309 - password with spaces in it fails login

Brian Nowak

I have been able to confirm that the Sophos connect client 2.1, using RADIUS for authentication and the user has a space in their password, it will not authenticate the SSL VPN Connection. 

The initial login to the web portal (with the CAPTHA option) to download the SSL VPN Policy will work just fine and can download the policy without issue.  When it goes to connect the VPN, the login will fail.  Removing the space in the password resolves the issue.  



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    This really needs to be fixed ASAP.  I wasted a lot of time trying to get the VPN working on my new laptop until we found this article.  It's caused issues with other users as well.  This is unacceptable.  I tell users to use passphrases and then this comes along....

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  • 0

    This really needs to be fixed ASAP.  I wasted a lot of time trying to get the VPN working on my new laptop until we found this article.  It's caused issues with other users as well.  This is unacceptable.  I tell users to use passphrases and then this comes along....

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