Sophos XG Admin Password lost

Question

Hi all 
 Unfortunately, the link from Ifferara in this post doesn't work here: https://community.sophos.com/sophos-xg-firewall/f/discussions/75632/xg105-admin-password-lost 
 I have the following XG Version: SFVH (SFOS 18.0.5 MR-5-Build586) 
 Is it possible to reset the admin password without having to enter the old PW (reset)? 
 I am logged in with a user in the graphical webgui, but can't find any option here ?! Also by restarting the PC, then via SFLoader, I couldn't find a way (point troubleshooting) or did I miss something? 
 cheers Andrew

Prism · Accepted Answer

AndréAegerter said: My problem: I don't know where to find the console? 
 Connect to your MiniPC with a keyboard and monitor, It will be the easiest way. 
 After It, insert anything on the password for the first time, then at the second time insert "RESET", all uppercase. 
 At last, a window should appear asking if you want to reset the admin password. (Option 4.) 
 For more information look at this KB, and follow the steps of: "Reset the password via Console (SFOS 17.5 and later)"

Sophos XG Admin Password lost

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