Hi,
I'm having a problem logging on your support portal. So maybe I can request here an unlock code for our RED 10 device?
RED ID# A3200C66EC9E62B
Model : RED 10 Rev 3
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Hi,
I'm having a problem logging on your support portal. So maybe I can request here an unlock code for our RED 10 device?
RED ID# A3200C66EC9E62B
Model : RED 10 Rev 3
Hi Zeron Alinsod,
Thank you for reaching out to Sophos Community.
RED 10 devices were End-of-Life as of November 1st, 2018
Please check out: https://community.sophos.com/sophos-xg-firewall/b/blog/posts/sophos-xg-firewall-end-of-support-for-red-10-devices
I'd suggest reaching out to Sophos customer care team to help you with the account-related issues.