Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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SSL certificate is not selectable for admin console and end-user interaction

Hi all,

I do have a problem installing/using a signed ssl cert for securing http access to the admin panel and user interface.

What I did:

  • I created a csr in Sophos XG (18.0.5)
  • I used the csr to order an offically signed ssl cert
  • after verification via dns I got the certs
  • I upload the intermediate and root cert
  • I then uploaded the hosts cert
    • via .pem
    • no passphrase
    • no key file

The cert-file is shown with a green hook.

I double check the certs signing path (->intermediate and root cert) they do exist and are valid. So there is valid key chain.

However the hosts cert is not selectable to be used for ssl encryption for the admin interface. The dropdown just won't show the certificate. (Same with VPN settings.)

Is there any way how to check, what is wrong and why the cert is not showing up?

Thanks a lot in advance.

Regards

 Chris



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