Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

XG Firewall Home, licensing problem

Hello,

i have installed a new box at my home with the XG Firewall, had an old license not used in the email. Used it and i get error

Sorry: we are unable to register this device.

Error ID: XG-00151

Tracking ID b8bd513f-819f-4164-a005-39fda94bd8d0: please make a note of this.

then i requested a new serial number in the hope i can use it, but now i can't change the SN entered in the box

is there any other solution than reinstalling the box?

Regards,



This thread was automatically locked due to age.