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18.0.5_MR5-586: Basic Setup with CLI - not possible?

Guenter

Hello,

a customer hired me for installing Sophos XG in a virtual Environment. The LAN Network is fixed. Our access to that Area ist through a VPN connection.

This customer bought only one virtual Machine.

Now, we installed SFOS 18.0.5_MR5-586, assigned the virtual LANs, and - cannot ping, becaus the default IP 172.16.16.16.16 ist not pingable.

So, I know there is a CLI Setup Tool for that case, but I do not have the default admin password. I cannot assign some with the Browser, because the default IP is not routed in our Environmen.

Please help.

Guenter



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    If you don't have the password, you can reset it through the CLI connection. When it ask for user, just put "RESET" and then enter. It will provide you with several options, just choose the "Reset admin password" one, and it will default to "admin/admin"

    And if the problem to finish the Setup is that the default segment is not routeable, just access through the WAN interface, same result:

    1) See what IP the WAN port receives (Console -> Advanced Shell -> ifconfig)

    2) Enable system appliance access (Console -> Cybero... Sophos Shell -> system appliance_access enabled)

    3) Go to https://IPofWANport:4444

    4) Finish wizard

    Profit!

    Hope it helps you

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  • 0

    If you don't have the password, you can reset it through the CLI connection. When it ask for user, just put "RESET" and then enter. It will provide you with several options, just choose the "Reset admin password" one, and it will default to "admin/admin"

    And if the problem to finish the Setup is that the default segment is not routeable, just access through the WAN interface, same result:

    1) See what IP the WAN port receives (Console -> Advanced Shell -> ifconfig)

    2) Enable system appliance access (Console -> Cybero... Sophos Shell -> system appliance_access enabled)

    3) Go to https://IPofWANport:4444

    4) Finish wizard

    Profit!

    Hope it helps you

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